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Howdy Rake,

Thanks for your detailed data.

Regarding to your main problem, in that location might be several possible reasons. To bank check for the reasons, I'd like to confirm some data. Please contact your Office 365 admin to become to Part 365 Security & Compliance to run into if there is any retentivity policy which might prevent the private channels from being deleted. Likewise, Litigation hold and Archive likewise might be the possible causes. Y'all tin can work with your Part 365 admin to check them.

As for the individual channel limit problem, I suggest you check all your channels via PowerShell. To do that, the steps are as follows:

i.  Open Windows PowerShell and install Microsoft Teams module.

2.  After installing the module, run the command: Connect-MicrosoftTeams

3.  Then run this command to get the team's GroupId: Get-Team

4.  Run the command to check all active channels: Get-TeamChannel -GroupId <the grouping id of your team>.

eg. Get-TeamChannel -GroupId af55e84c-dc67- 4 e48- 9005 - 86 e0b07272f9

As a workaround, you lot tin can restore one of the individual channel and and then change the name for further use.

Welcome back to share the result with me.

Regards,

Vii

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Hello Vii,

Tin you delight answer these questions?

Do deleted private channels count towards the private channel limit of 30?

Are deleted private channels supposed to be permanently deleted later on thirty days like standard channels freeing up infinite for new channels?

We don't take retention policies, litigation hold or annal enabled.

Got something interesting from powershell regarding the team that supposedly "reached the limit".

Using the Get-TeamChannel, it lists ii fewer agile private channels than it is listed in the Teams awarding.  When I go to check who is the possessor of those 2 private channels from the awarding, I go "We can't get the list of channel owners right at present.  Please try again afterwards."  I likewise checked from the Teams Admin portal and they are not listed at that place either.  So it seems they were deleted? but are stuck under Active and not fifty-fifty under Deleted.  Also at that place doesn't seem to be a way to list deleted channels using powershell.

I likewise tried to create a private channel in this Team from the Teams Admin Portal and I get " We can't add the channel right now. Please try again. If you continue to have issues, contact Microsoft customer support."

The issue of deleted private channels not being permanently deleted after thirty days happens in other teams though and so it is not something specific to this team.

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Hi Rake,

I'm distressing for filibuster.

Every bit for your question, the answer is yeah and your understanding is right.

Regarding to the channels you find out when running PowerShell, you tin can try whether they tin can be deleted via the command: Remove-TeamChannel.

Since there is no SharePoint or Teams retention policy assigned, this might exist related to the server. For further aid, I volition provide the further proffer to yous in the Individual Bulletin, please kindly check my reply there.

Regards,

Seven

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Hullo Rake,

I'm sorry for filibuster.

As for your question, the answer is aye and your understanding is correct.

Regarding to the channels you find out when running PowerShell, you can endeavor whether they can be deleted via the command: Remove-TeamChannel.

Since there is no SharePoint or Teams retention policy assigned, this might be related to the server. For further assistance, I will provide the farther proffer to yous in the Individual Message, delight kindly cheque my respond there.

Regards,

Seven

Hi Vii,

I currently accept one department that is experiencing the same issues as Rake, Private channels that have been deleted and are over 30 days one-time are still counting towards the Individual channel quota.  Nosotros practise not haveretention policies, litigation agree or archive.  Is at that place something else I can try to purge the older deleted individual channels from counting towards the 30 private channel limit?

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Howdy Rake,

I'grand sorry for filibuster.

Equally for your question, the answer is yes and your understanding is right.

Regarding to the channels y'all detect out when running PowerShell, you lot can try whether they tin can be deleted via the command: Remove-TeamChannel.

Since at that place is no SharePoint or Teams retention policy assigned, this might be related to the server. For further assistance, I volition provide the further suggestion to you in the Private Bulletin, please kindly check my reply there.

Regards,

Seven

Hello Steven,

Did you have a solution to this issue? We but rolled out Teams beyond the company and I have realized now in our Testing Team we created that there is private channels that accept been deleted over vi months agone that are not deleted however. We practise non have any retentiveness on the tenant over 90 days. Remove-TeamChannel only soft deletes the channel it does non difficult delete the channel. I am concerned that this volition come to bite us afterward on as Teams get used in the company and sub discussion groups come and get.

Thank you,

Rachel

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Hi Rake,

I'm sorry for delay.

As for your question, the answer is yes and your understanding is correct.

Regarding to the channels yous detect out when running PowerShell, you can try whether they can exist deleted via the control: Remove-TeamChannel.

Since at that place is no SharePoint or Teams retention policy assigned, this might be related to the server. For further assistance, I volition provide the further suggestion to y'all in the Private Message, please kindly cheque my reply there.

Regards,

Seven

Hi Steven,

Did you have a solution to this issue? We only rolled out Teams across the company and I take realized now in our Testing Team we created that there is private channels that have been deleted over six months ago that are non deleted withal. We practise not take any retentivity on the tenant over xc days. Remove-TeamChannel only soft deletes the channel information technology does not hard delete the aqueduct. I am concerned that this will come to seize with teeth us later on as Teams get used in the visitor and sub discussion groups come and go.

Thank you,

Rachel

Hi, I have the same problem, and yet to find any retention policies that are causing information technology, so would dearest any suggestions you can offer. Thanks

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An update,

I take noticed that the deleted private channels are gone.  Probably in August merely not certain.  Either Microsoft fixed it or it takes more than xxx days.  I created 1 today and deleted it.  Will let you know the result.

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Final update,

Microsoft stock-still it.  The private aqueduct is gone after 30 days.  Also they added this in the documentation:

³Deleted channels can be restored within 30 days. During these 30 days, a deleted channel continues to be counted towards the 200 aqueduct or 30 private aqueduct per team limit. After 30 days, a deleted aqueduct and its content are permanently deleted and the channel no longer counts towards the per squad limit.

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When you say "Microsoft fixed it", do y'all hateful your specific support example or in general? Because nosotros accept this issue in our tenant yet and information technology drives me crazy as an admin.

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When you say "Microsoft fixed it", do yous mean your specific back up case or in general? Because we take this outcome in our tenant still and it drives me crazy as an admin.

I'yard with you jlad00 - Definitely not stock-still for us either. Afterwards deleting individual channels, they seems to stay at that place forever - we have some coming up for 5 months old.

You tin't come across them when pulling Powershell lists of Public and Private channels, as it only appears to list agile ones - non deleted, but they are definitely withal counting towards the xxx private aqueduct limit, equally we tin can no longer create more. Have looked at SharePoint retention and still no joy, so unsure what is preventing them from beingness deleted.

Appreciate any advise on what others have constitute on this subject. Thanks

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Source: https://answers.microsoft.com/en-us/msteams/forum/all/private-channels-limit-deleted-private-channels/b6906c71-7ead-4c66-b9e5-f11bf3891f62

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